Frequently Asked Questions
Everything you need to know about your Mylk The Label experience.
What is the processing time for my order?
We aim to process all orders within 1-3 business days. During peak sale periods or new collection launches, please allow up to 5 business days for your order to be dispatched from our warehouse.
Do you offer international shipping?
Yes, Mylk The Label ships worldwide. Shipping costs and delivery timeframes vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery for a store credit or refund, provided the garments are in their original, unworn condition with all tags attached. Please note that sale items are final sale.
How do I care for my Mylk The Label garments?
To ensure the longevity of your pieces, we recommend a cold hand wash or a delicate machine cycle inside a laundry bag. Always air dry in the shade and avoid tumble drying to prevent shrinkage or damage to the fabric.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna for eligible regions.
How do I know which size to choose?
Each product page features a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more relaxed fit, or contacting our customer care team for personalized styling advice.